Shipping and Returns

Shipping:

We have a 1-3 business day processing time. Items are sent via USPS, and shipping times will vary upon shipping service. 

 

Returns and Exchange Policy

Items purchases are non-returnable, all sales are final. If you have an issue with your order, please feel free to contact me.


Broken During Shipping Claim

-If an item arrives damaged, the buyer must contact me within 24 hours of delivery date.

-All packaging material must be pictured and kept.

-All damage to the item and packaging must be pictured.

Due to the fragile nature of crystals, I do require that all items broken during shipping be reported to me within 24 hours of delivery. I will not refund or replace any broken items outside of the 24 hour timeframe.